About Us

Headquartered in Spokane, Washington, Goodwill Industries of the Inland Northwest is one of more than 160 independent members of Goodwill Industries International. We serve individuals and families in 23 counties throughout eastern Washington and northern Idaho.

Many we serve have physical or developmental disabilities, while others seek to overcome mental health impairments, a lack of work skills/history, a record of incarceration, or homelessness.  Still others are transitioning from dependence on public assistance to self-sufficiency.

Did you know? Out of every $1.00 we take in, more than 85 cents funds Goodwill’s services.

The majority of funding for our social service programs comes from the sale of donated items at our retail stores, Outlet store, and online store. Our Goodwill stores are clean and modern facilities where shoppers of all ages and income levels can expect to find both practical and unique fashions for themselves and their homes, recreational equipment, furniture, and more. 

When you donate gently used items to Goodwill they become treasures for others and help us continue our service to those who need “a hand up, not a hand out.”

Click Here to see our 2011 Economic Impact

Another important way we measure the quality of our services is receiving by obtaining and maintaining accreditation by through CARF (the national nonprofit Rehabilitation Accreditation Commission). Goodwill Industries of the Inland Northwest has consistently received the maximum 3-year period of accreditation. Goodwill’s current accreditation was awarded in October 2014 following an intense examination by CARF surveyors who scrutinize operational aspects of the organization, from management to safety to service delivery. We have received accreditation for the following services:

  • Employment Planning Services
  • Vocational Evaluation Services
  • Community Employment Services:
  • - Job Development
  • - Job Supports
  • - Job-site Training
  • Service Coordination

Photo Gallery

Every day, lives are being changed at Goodwill. Those of us who work here feel like we are part of a very special family. Our photo gallery tells the story. We hope you find yourself saying “I had no idea Goodwill did so much".

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