Spokane Staff


Dave Williams
General Manager, WFS Core Services

Education: Bachelor of Science in Sociology, Portland State University
Joined Goodwill: 2012

WHAT YOU ENJOY ABOUT YOUR JOB: My job gives me the chance to see talented and dedicated staff changing and improving lives every day.

 

Kristine Williams
Grants Manager

Education: Bachelor of Arts in Political Science/Economics, University of Montana; Master's Degree in Public Administration, Montana State University
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy being a part of the Goodwill team and helping to make a positive impact in our communities and the lives of those we serve.

 

Doreen Fisher
Administrative Support
Education: Associate of Applied Science in Business Administration
Joined Goodwill: 2002

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy the success that participants achieve during programming.

 

Sarah Kusler
Assessment/Placement Program Manager
Education: Bachelor of Arts in Social Work, Eastern Washington University (in progress)
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I love advocating and supporting people in making positive changes in their lives.

 

Sherri Richardson
GoodGuides Program Manager
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy partnering Spokane businesses with youth at risk to encourage successful career opportunities in our community for a stronger local economy.

 

Dean Salvio
SSVF Program Manager
Education: Bachelor of Liberal Studies in Social Services, Associate of Applied Science in Social Services, Associate of Applied Science in Security Administration
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping veterans and their families because I'm a veteran with a family.

 

Lori Welch
SSVF Case Manager Lead
Education: Bachelor of Arts in Social Work
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I certainly enjoy coming to work every day and working with the wonderful staff here, but most of all, I enjoy the homeless Veterans that I get to serve since they have served our country. It is very fulfilling being able to give back to them,

 

Wanda Thompson
Job Developer
Education: Bachelor of Arts in Public Relations, Gonzaga University
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping individuals find careers so they can reach their fullest potential, care for their families, and enrich our community.

 

Richard Irving
SSVF Case Manager

Education: Master's Degree in School Counseling, Eastern Washington University
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy most about my job seeing the veterans receive the services they need to help improve not only their lives but the lives of their family. I love to see the reactions of the veterans when they see that the VA has programs that can help them make their lives better.

 

Brandon Reece
SSVF Case Manager
Education: Bachelor of Arts in Sociology, Southeastern Oklahoma State University

Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I love that I have the opportunity to level the playing field for some people.

 

Matt Miller
SSVF Case Manager
Education: Master's Degree in Social Work with a focus on Management and Community Development       
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: Working with members of our communities who are experiencing homelessness, and who often have numerous other challenges and health care needs, is what keeps me going. Stable housing is a basic human need, and I love the opportunity to work within a program (SSVF) that uses a Housing First approach to address homelessness in a respectful and effective manner.

 

Bob Green
HEN Program Manager
Education: Bachelor of Arts in Speech Pathology, Washington State University
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy coming to work every day because I really enjoy the people I work with here at Goodwill. I also get satisfaction from knowing that we create opportunities in our community that help people improve their quality of life.

 

Linda Shedlock
SSVF Case Manager
Education: Master's Degree in Human Resource Management and Development, Bachelor of Science in Psychology, Associate of Science - Administrative Assistant, 21 years in the U.S. Navy, retired at the rank of Commander
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I spent 21 years on active duty, and taking care of the troops was an integral part of my role as an officer. Now that I am retired from the Navy, being in a position to assist veterans and their families is a very fulfilling extension of my past professional life. Assisting others who willingly and voluntarily served their country seems only right to me, and so what I like best about my job is being in a position to honor the past military service of others by helping them when they need help.

 

Laura Eberhard
SSVF Outreach Specialist
Education: Bachelor of Arts in Human Services
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy going out into the community and finding resources for participants, as well as finding veterans in need who may be living outside.

 

Michelle Kunz
Representative Payee
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: What I enjoy most about my job is helping our clients. I do what I do because I know that without us doing payee services for our clients, they would not be where they are in life today.

 

Brenna Petry
Payee Program Manager
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working at Goodwill because of the organization's vision and how many people we touch and help daily.

 

Chris Rosales
HEN Case Manager
Education: Bachelor of Arts in Social Services, Whitworth University
Joined Goodwill: 2011

WHAT YOU ENJOY ABOUT YOUR JOB: I love helping people and making a difference in the community I live in.

 

Stephanie Franks
Employment Specialist
Education: Bachelor's Degree in Criminal Justice, ITT Technical Institute
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: Since I began my employment with Goodwill, I've discovered many things about myself, my family, friends, co-workers, and the community. I've realized that what I do is a very important part of Goodwill's mission: to help individuals become independent. I can honestly say that I absolutely love what I do and I am excited to go to work every morning. I enjoy the fact that I get to help others with disabilities become a part of our community. I assist them with becoming successful within the work field of their choice. I find the challenge of educating the employer world about disabled individuals to be rewarding and fun. I feel honored to be a part of a great team and Goodwill. I do what I do to educate, advocate, and assist my participants.

 

Heather Mullins
SSVF Case Manager
Education: Bachelor of Arts in Social Work, Eastern Washington University; Associate Degree from Grays Harbor College
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy my job because I get to assist Veterans in fulfilling their goal of achieving long-term housing stability. Goodwill is great because we get to work with participants on goals they want to accomplish with their own person-centered approach. I also adore each and every one of my co-workers and they make coming to work fun and rewarding on a daily basis.

 

Robert Malone
Housing Resource Specialist with Volunteers of America
Education: Management Certificate
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping our clients find safe and affordable housing so they can get off the streets and work toward self-sufficiency.

 

Briana Richardson                                                                                                                                     Regional Program Manager
Education: Certified Workforce Development Professional, NAWDP; Bachelor of Science in Business & Economics, University of Idaho (in progress); Associate of Applied Science in Computer Information Technology, North Idaho College

Joined Goodwill: 2009

WHAT YOU ENJOY ABOUT YOUR JOB: I believe wholeheartedly in Goodwill's mission to help people build independence within our communities. I've witnessed our Goodwill programs helping community members in many ways and enjoy being part of the positive impact we have in the lives of the people that we serve and their families. Best of all: I get to participate in making a difference, which is very rewarding in itself.

 

Nathan Lawless
Housing Specialist and Landlord Liaison with Volunteers of America
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I take pride in serving people experiencing homelessness and helping Veterans find safe and affordable housing so that they can find independence and stability again.

 

Ashley Nixon
HEN Administrative Support
Education: Certification in Medical Billing and Coding
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I love the people I work with, both participants and co-workers. We have a very welcoming environment. I love being able to help the people of our community.

 

Dena Ciminelli
SSVF Case Manager
Education: Bachelor of Arts in English/Professional Writing, University of Idaho
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy being given the opportunity to have a positive impact on the lives of veterans in our community.

 

Lynessa Schofield
Employment Specialist
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy being both a motivator and support for the individuals I work with. I find great pride in assisting them to achieve their career goals.

 

Rebecca Mejia
SSVF Case Manager Lead
Education: Bachelor of Science in Human Services with an Administrative Emphasis
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy giving back to a population that means so much to me, as my husband and I are both veterans, and I have many family members who served, as well.

 

Lori Blackwell
BFET Case Manager Support
Education: Bachelor of Arts
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping people.

 

Josiah Torba
SSVF Outreach Specialist
Education: Bachelor of Science in Applied Psychology
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I try to be a resource for veterans who have fallen on tough times. If I can't, then I do my best to send them in the right direction.

 

Michelle Garrett
Transitional Jobs Specialist
Education: Associate of Arts in Social Work and Criminal Justice (in progress)

Joined Goodwill: 2012

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping people by providing a hand up and encouraging positive growth through education, employment, and training.

 

Andrea “Andi” Chernikoff
Case Manager/Coeur d’Alene
Education: Bachelor of Arts in Philosophy and Applied Ethics
Joined Goodwill: 2012

WHAT YOU ENJOY ABOUT YOUR JOB:  My goal in life has always been to make a difference in my little corner of the world and I am lucky enough to do that for a living.  I am also lucky enough to work with an amazing group of people who are like family to me.

 

James Langley
Career and Resource Center Coordinator
Education: Bachelor of Science in Applied Developmental Psychology, Eastern Washington University
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: Coming to work to help others achieve "ah-ha!" moments makes every day worthwhile.

 

Charles Campbell
HEN Case Manager
Education: Bachelor of Arts in Education with Physical Science/Math emphasis, Western Washington University
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping individuals to improve their lives and make a better future for themselves.

 

Jodi Crane
Employment Specialist
Education: Bachelor of Arts in Social Services, Whitworth University
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy strengthening and encouraging my participants to become successful independent people who thrive in our community. It's a rewarding career.

 

Sue Fender
SSVF Case Manager
Education: Business Degree
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy supporting and providing services for United States Veterans. I do what I do because I believe every person deserves respect and no person should be without basic needs such as shelter, food, or clothing.

 

Dora Williams
SSVF Case Manager
Education: Bachelor of Applied Behavioral Science
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working with those who served to protect me and my country. I do what I do because I have the heart and compassion for it.

 

Julie Hudson
SSVF Outreach Specialist
Education: Bachelor of Arts in Sociology and Criminal Justice; Associate of Applied Science in Criminal Justice
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I like to remember the forgotten.

 

Christopher Milender
SSVF Outreach Specialist
Education: Masters of Social Work
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy meeting people within the community, engaging with other agencies, and supporting clients to meet their needs. I am a veteran, and I struggled for a while after deployment. I do my best to support other veterans in the community in order to "pay it forward" from when I needed support.

 

Helena Craddock
Case Manager Support
Education: Community Health
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I love being able to directly impact veterans' lives and assist them in getting back on their feet.

 

Theresa Henderson
SSVF Case Manager
Education: Bachelor of Music in Vocal Performance, Eastern Washington University
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy making a positive difference in people's lives. Being part of the SSVF team and ending veteran homelessness is truly a great reason to get up every morning and help those who have served our country.

 

Moses Lake Staff


Desteni Phillips
Representative Payee
Education: Associate of Applied Science in Social Services                                                   
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working with participants and assisting them to become independent in their financial futures.

 

Sarah Hillery
Representative Payee
Education:  Associate Degree in Accounting                                                   
Joined Goodwill:  2016

WHAT YOU ENJOY ABOUT YOUR JOB:  I enjoy helping our participants budget their money and helping them become independent.

 

Sheri Carter
Administrative Support
Education: Associate of Arts in Selected Studies, San Diego Miramar College
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy assisting the clients who come in to see the representative payees.

 

Jamie Fredley
Job Coach
Education: Associate Degree in Early Childhood Education, Big Bend Community College (in progress)

Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I love being a job coach because it gives me a sense of purpose. The participants we work with are so thankful for the help and guidance we provide, and it gives me a great sense of pride being able to do what I do for them.

 

Cristina Torres
Job Coach
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: What I enjoy about being a job coach is that it is a different experience working with people with disabilities; every day is something different with the participants. They are always excited to see us and tell us how their day went, and they enjoy sharing about their lives. It's nice to get to know each one of them. I enjoy helping others, and as job coaches, we're trying to help them succeed and be able to go out in the community and have a good job.

 

East Wenatchee Staff


Belinda Lewis
Representative Payee
Joined Goodwill: 2014

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy my job because of the support and guidance from the staff at Goodwill. I also enjoy working with community partners who provide other resources for our clients. Managing our clients' financial needs gives them a stable foundation to build on. Helping them with financial choices is fulfilling, with the hopes that they will learn good spending habits for the future.

 

Coeur d’Alene Staff


Cassey Sandlin
Administrative Support
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I love seeing the change in people when they reach their goal. Knowing that I am a part of something that helps them attain their goals is amazing.

 

Dorothy Blevens
Job Coach Lead
Joined Goodwill: 2010

WHAT YOU ENJOY ABOUT YOUR JOB: I love working with our participants on their plans and helping them understand their barriers and to KNOW, with help, they CAN overcome and be successful with their employment. I also enjoy my co-workers and the staff at WFS HQ. Everyone is very helpful and friendly. It truly is a Goodwill family and I get to be a part of it!

 

Jordann Doler
Job Coach
Education: Bachelor of Science in Psychology, University of Idaho
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I love watching individuals discover their strengths and challenge their barriers at Goodwill. I love being a part of that process. I also appreciate that I am always learning from everyone I work with and growing as a person every day.

 

Claire Elstun Coffel
Job Coach
Education: Law/Juris Doctorate
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working with participants and helping others by encouraging their strengths.

 

Katherine Cline
Representative Payee
Joined Goodwill: 2017

WHAT YOU ENJOY ABOUT YOUR JOB: I really like working with the people and helping them to understand personal responsibility for their finances. I like people and the daily interaction as we problem solve through their finances and how to better their lives. The ultimate goal is them being able to get their benefits sent directly to them!

 

Keri Simonet
Employment Specialist
Education: Bachelor of Arts in Psychology, University of Oklahoma
Joined Goodwill: 2008

WHAT YOU ENJOY ABOUT YOUR JOB: I love hearing the excitement in my customers’ voices and seeing the expressions on their faces as they tell me they just gained employment, as well as knowing that in some small way, I may have contributed to their moving forward in order to meet the income improvement goals.

 

Lewiston Staff


Shannen Hall
Administrative Support
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working in the office as administrative support and as the occasional job coach. Working with staff, clients, and participants is very rewarding, and I love that I am part of the amazing team supporting our clients as they reach and achieve their goals.

 

Mona Jack
Employment Specialist
Education: Master's Degree in Clinical Psychology; Bachelor of Science in Psychology
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy matching people to employers so they will be successful at their employment. It is very rewarding to secure employment for people who have barriers.

 

Dawn Johnson
Lead Representative Payee
Joined Goodwill: 2011

WHAT YOU ENJOY ABOUT YOUR JOB: I have always liked working with numbers/math, and with Goodwill I get the extra benefit of helping people with everyday struggles.

 

Kimberly McCallum
Representative Payee
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working with the people we help and are grateful for our help.  I also like the people I work with. We are like a family.

 

Randy Bayman
Job Coach
Education: Bachelor of Science in Secondary Education
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy helping participants realize successful potentials. I enjoy making a daily difference for each one.

 

Andrea Bodden
Job Coach
Education: Bachelor of Social Work, Lewis-Clark State College (in progress)
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I do what I do because I believe everyone is capable of anything.

 

Destiny Woodward
Job Coach Lead
Education: Bachelor of Science in Psychology, Lewis-Clark State College
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I love what I do because I get to see people with obstacles in their lives overcome them and find personal success and fulfillment every day, all while inspiring those around them with their positive energy and genuine love for life. My clients understand what in life is truly important and it is so rewarding to learn from them and grow together.

 

Margaret Howard
Job Coach
Education: ABA Paralegal, JDC Court Services Officer
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I understand the importance of giving others respect, dignity, hope, and encouragement. I enjoy being part of the support and guidance of helping people reach their full potential and independence. I am a proud parent of an adult son with autism. Working with my son taught me that goals may be hard to reach, but the rewards are for a lifetime.

 

Kathleen Nees
Representative Payee
Education: Bachelor of Science, Associate Degree in Criminal Justice, Associate Degree in Social Science
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy the idea of linking clients to resources and guiding them toward self-sufficiency.

 

Moscow Staff


Amy Taylor
Regional Manager
Education: Master's Degree in Social Work, Eastern Washington University; Bachelor's Degree in Sociology with emphasis on Diversity and Stratification/Human Services, University of Idaho
Joined Goodwill: 2011

WHAT YOU ENJOY ABOUT YOUR JOB: I am invested in advocating for and assisting individuals to increase their independence and to remove barriers. I have had the pleasure of working with dedicated and caring staff who work hard to help our community members achieve greater independence. I am proud to be an integral part of this organization that helps individuals to reach their goals.

 

Stan Wright
Employment Specialist
Education: Associate Degree in Business Administration, 37 years in Banking
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I love working with the participants and seeing the look on their faces and their excitement when they get their first job or a new job upon returning to the workforce.

 

Randy Paulin
Job Coach
Education: Bachelor of Science in Secondary Education
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I do what I do because I know how important it is for persons with disabilities to feel a sense of self-worth, and what I most enjoy about my work is getting to know my participants and seeing their growth and progress.

 

Sheri Minard
Job Coach
Joined Goodwill: 2015

WHAT YOU ENJOY ABOUT YOUR JOB: I adore working as a job coach with all of our clients. Everyone is special, fun, talented, and challenging each other in their own way, and it is a joy to teach them how to be as independent as possible.

 

Ponderay Staff


Arcenia Madan
Administrative Support
Education: Associate Degree in Business, University of Hawaii; Associate Degree in Medical Administration, Tripler Army Medical Center
Joined Goodwill: 2013

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy working in the office and as a job coach when I need to jump in. It gives me the big picture and pleasure to understand how both administration and the programs work. Working with our employment specialists, job coaches, participants, and diversity of people gives me the satisfaction of knowing I can help where needed and being part of the team.

 

Julie Welker
Employment Specialist
Education: Licensed Social Worker
Joined Goodwill: 2016

WHAT YOU ENJOY ABOUT YOUR JOB: I enjoy how empowering employment is for individuals and helping them with obtaining employment in order to reach their goals.