Pre-Employment Services
Community-based assessment and training
Participants are placed at work sites out in the community. Goodwill staff help them learn their job duties, monitor their progress, and incorporate their evaluations into employment planning. Community-based assessment and training services are available in Spokane, Moses Lake, Coeur d'Alene, Sandpoint and Lewiston.
Facility-based assessment and training
This is used to help evaluate an individual's readiness to work and ability to perform tasks in one or more specific jobs. Learning the tasks is measured as part of planning for regular employment. Facility-based assessment and training services are available in Spokane, Moses Lake, Coeur d'Alene, Sandpoint, Lewiston and East Wenatchee.
Formal assessment (testing)
Tools used by Goodwill's staff help participants learn what kind of work they would like to do and where they would most likely succeed. Formal testing includes IQ, aptitude, and interest measurement. Formal assessment (testing) services are available in Spokane, Moses Lake, Coeur d'Alene, Sandpoint, Lewiston and East Wenatchee.
Real Time Work Assessment
This service for WorkFirst participants provides an opportunity for Goodwill Workforce Development staff to observe them in a real and paid work environment to help determine their ability to perform in competitive employment. Different types of jobs are available and training is provided. Real Time Work Assessment is available in Spokane and Moses Lake.
Skills training (classroom)
Varying by location, Goodwill's skills training programs prepare participants for specific occupations:
- Computer applications
- Customer service
- Retail professional
Skills training (classroom) is available in Spokane, Moses Lake, and Coeur d'Alene.
"Soft skills" training
Participants learn how to set goals, develop a resume, prepare for job interviews, select appropriate work attire, and manage personal issues such as child care, transportation, and stress. "Soft skills" training is available in Spokane, Moses Lake, Coeur d'Alene, Sandpoint and Lewiston.
Work adjustment/hardening
Sometimes individuals with disabilities participate in work adjustment to prepare for entering the workforce. An example of work hardening would be a person with an injury performing tasks while staff monitor his/her ability to do so and evaluate any limitations. Work adjustment/hardening services are available in Spokane, Moses Lake, Coeur d'Alene, Bonners Ferry and Sandpoint.
Work experience/school transition
Young people with disabilities may be able to participate in job experiences that will help them make the transition from school to work. One such program, High School/High Tech, encourages the students to explore future careers in technology. Work experience/school transition services are available in Spokane and Moses Lake.
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