Job Placement Services

Career readiness

Individuals with disabilities or disadvantages learn how to prepare for work. Training includes developing resumes and cover letters, interviewing skills, and filling out job applications. Participants may receive assistance in obtaining a driver's license or food handler's card. Career readiness services are available in Spokane, Moses Lake, Coeur d'Alene, Bonners Ferry, Sandpoint, Lewiston and East Wenatchee.

Group supported employment

Under the guidance of a Goodwill job coach, individuals with disabilities work at similar tasks in close proximity. The job coach is able to analyze their tasks, train them on their duties, measure their productivity, and provide retraining and other support as needed. Group supported employment services are available in Spokane and Moses Lake.

Individual supported employment

Goodwill's job coaches also play key roles in individual supported employment, providing one-to-one training, ongoing monitoring, and methods to help one participant at a time succeed at his/her job. Participants work at sites in the community. Individual supported employment services are available in Spokane, Moses Lake, Coeur d'Alene, Bonners Ferry, Sandpoint, Lewiston and East Wenatchee.

Job coaching and retention services

Once a program participant has obtained employment, a Goodwill job coach may work side-by-side with him/her to learn and master job duties. Services to help the participant maintain employment include working well with others and meeting workplace expectations. Job coaching and retention services are available in Spokane, Moses Lake, Coeur d'Alene, Bonners Ferry, Sandpoint, Lewiston and East Wenatchee.

Job placement

Staff assist participants in identifying appropriate openings, preparing a resume, practicing interview skills, and completing applications. Staff may contact prospective employers to find appropriate job openings and, as needed, participate in the interviewing process. Sometimes staff assist with on-the-job training. Job placement services are available in Spokane, Moses Lake, Coeur d'Alene, Bonners Ferry, Sandpoint, Lewiston and East Wenatchee.

Job search assistance

Goodwill staff help participants explore different kinds of positions and locate job openings that are possible good matches. Participants learn to use various resources, which may include the Internet. Job search assistance is available in Spokane, Coeur d'Alene, Bonners Ferry, Sandpoint, Lewiston and East Wenatchee.

Partner of Spokane Workforce Consortium

As a partner in the Consortium, Goodwill participates in the NextGen Zone, which serves at-risk youth 16-21 at The Next GenZone/WS affiliate, providing employment training, work experience, job placement and other services with funding under the Workforce Investment Act.

Vocational counseling

Members of Goodwill's Workforce Development and Social Services staff use their formal training and experience to assist participants in setting realistic career goals, identifying steps to reach them, and identifying and overcoming potential barriers to successful employment, such as family or transportation issues. Vocational counseling is available in Spokane, Coeur d'Alene, Bonners Ferry, Sandpoint and Lewiston. 

WorkSource Spokane Affiliate

In partnership with the Spokane Area Workforce Development Council and WorkSource Spokane, Goodwill assists local job-seekers as an approved WorkSource affiliate. Anyone seeking employment may use computers in Goodwill's downtown Spokane office for Internet job searches, applying for unemployment benefits, and posting resumes and can fax resumes to prospective employers. WorkSource Spokane Goodwill affiliate is in downtown Spokane.